Payment Policy

DEPLOYQ · Payment information

Know your total before you order.

This page explains where to find payment options, how to review your order total, and how to contact DEPLOYQ about a payment question.

Available payment methods

The payment methods available for your order are displayed at checkout. Options can vary depending on your location, currency, device, and payment-provider availability. Please use the checkout options as the current list of accepted methods.

Prices, currency, and order totals

Review the price for the product option and quantity you select. Before submitting payment, check the currency, any applicable taxes, shipping charges, discounts, and final order total shown at checkout.

If you are unsure what a price includes, contact us before placing your order. Do not assume that accessories or service equipment are included unless they are listed with the product.

Billing information

Enter accurate billing details and an email address you can access. Where required, your billing information should match the details held by your bank or payment provider. Incorrect information can prevent a payment from being completed.

If your payment is declined

  • Check the payment details and billing address you entered.
  • Complete any verification requested by your payment provider.
  • Contact your bank or payment provider if the decline continues.
  • Use another method displayed at checkout, if available.
Payment showing as pending? A pending transaction does not necessarily mean that a payment has been completed. Check for an order confirmation before trying again. If you are unsure, contact us so we can check the order status.

Discounts and promotional pricing

When using a discount, confirm that it has been applied to the eligible items before submitting your order. The final checkout summary shows the total you are agreeing to pay.

Refund-related questions

Please refer to our Refund Policy for return and refund conditions. If a refund has been confirmed, the time it takes to appear can depend on your payment provider. Contact us if you need help checking its status.

Contact us about a payment

Include your order number, the date of the transaction, and a short explanation of the issue. Do not email your full card number, security code, account password, or banking credentials.